Privacy Policy for Little Owletts

Policy effective from: 16.06.2023

Our Contact Details:

Name: Little Owletts
Phone number: 07834837017
Email: [email protected] 
Website: littleowletts.co.uk

In this Privacy Policy, when we refer to “we“, “us” or “our“, we mean Little Owletts; and when we refer to “you” or “your” we mean you, the person making a booking.

At Little Owletts, we are committed to protecting the privacy and security of the personal information of you and your children. This Privacy Policy outlines how we collect, use, disclose and protect the information you provide to us upon registration and booking. By attending Little Owletts, you agree to the terms described in this policy.

Information We Collect

We collect personal information of parents/carers including: full name, email address, phone number, address, emergency contact and photo consent when you register or book onto a Little Owletts session. We also collect personal information about your child/children including their full name, date of birth, photo consent and any specific requirements or medical conditions. Personal information is provided to Little Owletts upon registration by you. 

How We Use Your Information

We use the information you provide to book your specified Little Owletts sessions and so we can deliver our service to you. This may include communicating with you about upcoming sessions, events, updates, related administrative matters and health and safety (relating to medical information provided). 

Legal Obligations 

We may process your information to comply with legal obligations, such as maintaining records for accounting, taxation or regulatory purposes.

Communication and Marketing

With your consent, we may send you promotional emails or other communications to keep you informed about Little Owletts sessions, special events and special offers. You can opt-out of receiving these communications at any time by sending an email to [email protected] stating that you wish to opt-out.

Information Sharing and Disclosure

We will not share your information with any third-party service providers or any other stakeholder.

Legal Compliance and Protection

We may disclose your information if required to do so by law or in response to valid requests from public authorities. We may also disclose your information to protect the rights, property or safety of Little Owletts, its attendees or others.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, loss, misuse or alteration by storing all data on a password protected computer. 

Data Retention

We retain personal information for two years after your last booking to fulfill the purposes outlined in this policy. We will securely dispose of personal information in a manner that ensures its confidentiality by deleting all personal data.

Your Rights

You have the right to access, correct or delete your personal information from the Little Owletts database. If you wish to do so, please inform Little Owletts by emailing us at: [email protected]. If you are unhappy about the way your data is being used or stored, please send us an email. You can also contact the ICO if you continue to be unhappy on the following address:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire 
SK9 5AF 
https://www.ico.org.uk