Owletts Spa, specials, parties and one-off session payments are non refundable.
Block-booked weekly classes have the option to be refunded pro-rata, providing we can resell your slot/s to another customer.

Weekly Classes

Half Term Blocks (usually 6 to 7 sessions dependent on term times)

Little Owletts multi-sensory classes

£7.50 per child per session when a half term block is booked

£3.75 per child per session for each additional sibling in the same session when a half term block is booked

Babies under 3 months go free with a full paying sibling in the same session

Little Owletts sessions are non-refundable unless:
A) you have given us at least 1 weeks notice
B) we have a waiting list and
C) we are able to sell your slot to a “one-off” customer.
If you meet all three criteria, then you will get a refund for that particular session on a pro-rata basis.

Alternatively, if you can’t attend a Little Owletts session and there is no waiting list in your class, you can gift your space if you wish. Please let us know and we can help you arrange this.
The recipient must complete a gifted space consent form.

One-off sessions (space permitting)

Although we recommend to book for a half term block to guarantee your space, you don’t have to commit to the full half term blocks. You can pay for one-off sessions on a weekly basis providing there is space available. These will cost:

£8.50 per child per session

£4.25 each additional sibling (in the same session)

Babies under 3 months go free with a full paying sibling in the same session

However, the one-off sessions are space dependent and will become available one week before the session. If we aren’t fully booked or if someone cancels that week then we will be able to offer you the space. Please ensure you register your interest to be put on a waiting list.

Owletts Spa

£10 per child per session when a half term block is booked

£5 per child per session for additional sibling (e.g. twin) in the same session when a half term block is booked

Owletts Spa can only be booked as a half term block of classes as it is a progressive course. Owletts Spa sessions cannot be refunded or gifted. The price includes a FREE baby robe and baby massage oil to keep.

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